FAQ


Are your products safe for all skin types?

Yes, all our products are safe, gentle and effective on even the most delicate skin. We have every product lab tested for safety and have a consistent, perfect score of zero on the irritant index.

What are the differences between your balms?

There are slight differentiations from the Sweet Bee Magic and our other products crafted for different uses.  Ultra Beauty has double the Melexylem which acts as a gentle Alpha Hydroxy, smoothes and tones facial skins and helps reduce fine lines, wrinkles and age spots.  Baby Balm formula has no honey.  The Lip Wand has extra beeswax and avocado oil for a heavier consistency and extreme element protection in sports chafing and lip protection.  We follow a very careful mission with any product out of our shop, "What would a bee do?" and we try to remain consistent with the ingredients that have been proven through nature.

What is the difference between Sweet Bee Magic & Ultra Beauty Balm?

Ultra Beauty Balm is formulated specifically for the face and neck area, with 2.5 times more Melexylem™ and Sea Buckthorn Oil then our original Sweet Bee Magic. This super rich concentrate provides instant clarifying, brightening, toning and hydrating of thirsty, tired, irritated and flaky skin. Our dense, rich formulation is a nourishing and protective all day makeup base, as well as an all night ultra beauty repair treatment.

What is Melexylem?

Melexylem is a 28 day infusion with honey and propolis.  It's trademarked and a creation of Medicine Mama's Apothecary. We've put years of testing and time into perfecting this science.

What is VMagic?

Vmagic is an organic emollient formulated by women for feminine intimate skin care, designed to calm, soothe and moisturize delicate vulvar skin. Vmagic is meticulously prepared in small batches with 100% natural and organic ingredients.

Why is dry brushing important?

Trees have the healthiest skin of all organism because of constant agitation from weather, and pests.  They are our role models in how to maintain our largest organ, the skin.  Dry brushing releases dead skin and helps with circulation and blood flow to the surface.  It also increases the cell turnover factor.  The more skin is stimulated the faster the dead cells slough off, the faster new cells rise to the surface.

What are your dry brushes made of?

They are made with sisal bristles and real wooden handles

How often can I use your product and when will I see results?

All our products are all natural and safe to use liberally, as often as needed or desired. You will feel immediate relief from dryness, itching and inflammation. Over just a few days of use, the overall health, balance and skin integrity will improve.

Is there anything Sweet Bee Magic CAN’T do?

We have been trying to get it to do the dishes but so far it's not happening.

Why should I choose Organic?

Sensitive skin deserves uncomplicated solutions. Complicated formulas laden with chemicals like steroids, fillers, dyes, fragrances, artificial preservatives and parabens commonly cause the very imbalances that we are seeking to correct.

Where do I find the expiration date?

Our expiration/batch date is heat-stamped on our label on the back of the jar above or below the barcode. The first four digits of the code indicate the month and year of expiration.

When will my order arrive?

We ship all our orders through USPS. You will receive a tracking number in an email after you place your order, so that you’ll be able to track your order on the USPS website. Most orders arrive within seven days.

Medicine Mama’s Apothecary sells wholesale to premium natural product stores, pharmacies, specialty boutiques and qualified markets nationwide. If you are interested in carrying our products in your premium market, please fill out our questionnaire so we can see if your store is a good fit for our family of organic skincare products.

If you are an international distribution company interested in representing us, please fill out this application. 

Unfortunately, we do not ship outside the US at this time. However, that does not mean you have to live without Sweet Bee Magic! If you are outside the US, you can purchase our product at iherb.com.
We offer a 100% Satisfaction Guarantee. If for any reason you don’t love our products, just give us a call at 1.800.343.1867, during our business hours of 9-5pm PT Monday through Friday, or send us an email to orders@medicinemamasapothecary.

Discover the Magic of Beautiful Skin.

Medicine Mama’s Apothecary is proud to offer a line of certified organic skincare products that moisturize, soothe, nourish and heal. We are passionate about making the highest quality natural skincare possible, which is why we make all of our organic skin creams with the most medicinally active raw materials from around the world, in small batches at our own boutique apothecary under the meticulous care of our artisan masters.

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